Awkward Call Center Call

[KaiserDanimal]

I like arguing with XM CSR's so much that even though I already canceled (twice!), I decided to go ahead and bait one anyway.

It gets really uncomfortable after a while- she sounds a little broken. Way to hire professionals, XM.

http://media.putfile.com/Stupid-XM-call-customer-service-rep

Don't mind me fidgeting with shit on my desk (you'll know it when you hear it).

[ThatsNotFunny]

didn't work

[styckx]

haha

That poor lady is going to kill herself

[KaiserDanimal]

...yes it did! I'll go check on that.

Edit: if it's good enough for styckx, it's good enough for you! It could just take a while to load. Is the link not working at all for you?

[Anelwurt]

cant hear it w/ linux and firefox..

[ceeps04]

wow that was brutal. Was she crying??

[Anelwurt]

what codec or plugin does it use to stream?

[KaiserDanimal]

wow that was brutal. Was she crying??

I don't know. I wanted to tell her to stop using that silly voice, but I didn't want to pull the ol' Nancy Grace routine and make the woman kill herself.

[KaiserDanimal]

It's using Windows Media Player.

[progambler]

is XM using a tin can with a bit of string

[Anelwurt]

Guess thats why I can't use it under Linux =)

Oh well

[tstlkevanilla]

you sir are an ass! :haha7: :haha7:

[yellowstonesteve]

Guess thats why I can't use it under Linux =)

Oh well

thats why I finally gave up on Linux after more than a year

[Brokeback Jimmy]

Dude, I expected you to dig into her, but you went passive agressive.

I cringed half way through, that was just fucking brutal, man.

I love it....

[KaiserDanimal]

...but you went passive agressive.


You gotta fight fire with fire and kill those "little brown minions" with kindness.

[leetsauce]

"soooooo Do you like working for XM?"





LOL this made my day

[styckx]

Found a pic of that CS rep

http://i52.photobucket.com/albums/g37/styckx/wsnetbw6mn.jpg

[Anelwurt]

In case anyone else is having problems, I managed to find a direct link

http://uploadfile2.putfile.com/getfile/11796626a-4-dh628b0d99685video6461-sslash13918021161.wav

[Larz]

Even though you didn't say anything overtly fucked up, there was just something so creepy about that call. Maybe it was the plink-plink sound of whatever you were fiddling with.

Excellent job. We should all be dialin once a day.

[domelogic]

that made me laugh, great job wow she really didnt know what to say and basically just broke down

[KaiserDanimal]

I think the creepy part is my still feminine 18 year old voice.

[zoloft smile]

haha, were you playing around with poker chips during that call?

[Anelwurt]

Just heard the call. Your sir, are a total asshole. That lady sounded like she's been putting up with this shit all day.

[DoucheSatchel]

WOW....I actually started to feel bad for her.....


Well Done Sir!
:clap: :clap: :clap: :clap:

[KaiserDanimal]

haha, were you playing around with poker chips during that call?

Yes, and then I hurled them at XM's headquarters after the call and the girl ran out of the room crying!

It was actually just a guitar pick. ;)

[Squat Toilet]

When there was silence and then you just said ''THOUGHTS'' man that was funny. I heard Tony Danza was thinking about testing the waters with XM.

[lucky]

I think we see why they outsource this stuff now.

Yeeeeesh

[Pat Battler]

"Getting a lot of calls about this..?"

CLASSIC, this fucking made my day :haha7: :haha7: :haha7:

[GLENN_THE_TOOL]

that is fucking awesome. the long pauses are the gretest, she's totally at a loss for excuses. and the casual tapping on your desk while she is totally shattered is priceless. i called and canceled the other day and the rep i got (a male rep, no less) sounded rather awkward and deflated too, but nowhere near as distraught as she seems. bra-fucking-vo sir.

[Hog's Big Ben]

Damn. Somebody's going to be jumping off the tallest mud hut she can find.

[carpe06]

Love these! Loved the question about "getting a lot of these?".
good job!

[Peam]

oh that poor woman!
I can't even begin to imagine how much abuse they are taking from all of us

[Tree Crackhead]

You sir, are an ASSHOLE! And I fucking love it....

[abudabit]

Oooouch.

[BigDickGuzinya]

Bets on how long after that she started looking at the want ads in the paper? Horrid job being XM csr right now.
EDIT: Worked ok using IE tab.Nothing using firefox.

[abudabit]

Worked for me using Firefox. Be sure to install the Windows Media Player plug in.

[KaiserDanimal]

I'm going to college next year with a major in radio production. Some day I'm going to do this shit for a living. Afternoon drive slot, of course. We can all still listen to the boys in the morning.

[wetandstickyjim]

And then what happened?

:clap: :clap: :clap:

Nice job Deeeek!

Get Mel next time.

[VMS]

Put some kind of visual to this, maybe a cartoon (even static ones, like a dot-head woman in a mud hut on the XM side and you fucking around in your room), match it to the audio, and throw it on YouTube.

Get some distribution on this shit.

[Finger Younger]

That certainly brightened my day sir.....thank you sooooo much for the laugh. Poor, poor ladie.....

[tpc102298]

great call, why didnt she just hang up on him or x-fer him like most do. so how many green m+m's fit in that bowl...plink plink plink

[DrumCorpsAlum]

Busted out laughing when you asked "Sooo... how's your day?"

[BenDunn]

Calls like that make Customers Reps in all country say ...... FUCK IT I'm not going to work today. Keep it up before long Eric Logan will be answering the phones.

[niklbag]

alot of you have probobly heard this but try this one on for size. i laughed all the way through.

http://kg.sysn.com/oa/DJNewStyle-XMCallforO&A2.mp3

[Savage Animal]

Getting alot of call's about this?
Yes sir I am...
Thats to bad.

Brutal I loved it. U sir are a cock.

[Baggy Spandex]

This call kills me! The tone was very similar to a husband who just confronted his wife about cheating. Blunt to the point questions, and quivering one-lined answers. LOL.

And as far as XM's call center employees go...Hey XM....You set them up, and we'll knock em' down. :icon_twis

[ShavedLebaneseBear]

I love when you drop the "homeless man wanting to have sex with Condi rice" line on her, and she goes straight into "the reason Opie and Anthony were suspended was..." corporate line. You could almost hear her thinking, "Oh shit. Not another one of these Opie and Anthony assholes..."
The tone in her voice when it dawns on her that this is not just some call inquiering about XM is priceless. :clap:

[MyMomsBox]

It's amazing how they can't respond to something that's not on the script. All she had to do is ask if there was any other questions regarding an account and hang up.

[O&A_Fan]

CALLER: So, ummm... how was your day???

REP: Fine, sir.... (voice cracking).

That was F'ing hilarious..... hilarious people!!!

Good job! I thought I was going to lose it in between the long pauses.....

Gotta feel sorry for her though, you know she has a shitty job right now.

[Kingshizie]

Ahh I wanted to help her.... Kill herself? The guy I got was actually cool he was like soo it must be a good show. We have a poster in the office but I've never heard it. I asked him about the calls and he said they've been slamned all week but imagine that in an Indian accent. Be careful though if you have multiple subs, he cut my main one off so I did not check the mobile and they slid a few extra days by me.

[waltuO]

I larffed and larffed.

[Goblin]

thats why I finally gave up on Linux after more than a year


Plays fine on my Kubuntu box. :icon_cool