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Dr.Knockboots
10-14-2008, 11:02 AM
I hope this is the right section to post for help, if not, smack me on the nose and tell me I was a bad puppy.

Ever since the Sirius transition at the end of last month, I cannot log into XMRO and get the player to work so I could listen live. I mean, I can log in, but the player just shows me this error:


http://img.photobucket.com/albums/v191/knockboots/wackbag/xmro_error.jpg

"Sorry, an application error has occurred. Please try again later."

On every browser (Chrome, FF, IE, Opera).. on a number of different computers.
I talked to the Listener Care people every other day for the last 3 weeks and I get nowhere. I was wondering if someone here had the same issue and what they did to get things fixed.

It seems to me that every time I call XM, I get a new answer or reason why I can't connect, even yesterday I get some lady telling me "i logged in as you, it worked". So what am I doing wrong that I can't connect?

I told her I could log in fine, I couldn't get the XMRO player thingy to pop up so I could listen to anything.

Any help or insight greatly appreciated.
Three Hole Puncher
10-14-2008, 11:07 AM
Welcome to the club, here's the patch for your jacket.

http://www.wackbag.com/showthread.php?t=97867
Blue Heeler
10-14-2008, 11:23 AM
I had that problem last week for about 3 hours (during Ron & fez show)...there's no workaround that I know of or any way to fix it. I think it's tied to the account system because sometimes you're going to see "Account deactivated". What I did is went to Sirius.com and signed up for their 3 day free trial. Virus 202 is simulcast on Sirius 197.

The problem should go away tomorrow or the next day, I think the NEW company is moving accounting info over and it's fucking up things for XMRO accounts.
Dr.Knockboots
10-14-2008, 12:30 PM
Blue Heeler...
I am on Phoenix Throne..
Destruction, guild= Internecion.. I have a lvl 22 Sorc and 18 DoK. I will KEEL YOU!
-------
back on topic..
i just spoke with Listener Care they are "morans".
Blue Heeler
10-14-2008, 12:36 PM
Blue Heeler...
I am on Phoenix Throne..
Destruction, guild= Internecion.. I have a lvl 22 Sorc and 18 DoK. I will KEEL YOU!
-------
back on topic..
i just spoke with Listener Care they are "morans".

pffft, you even try to get on the same battlefield as me and you'll turn into a chicken. So haha to you, Sir!