Need Router Help

[Biff Hardslab]

On Friday, my computer with the internet and my Xbox 360 wired into my linksys Cable/DSL router was working fine, as it always did for the last year or so.

Saturday, we had to convert the old computer room into what is now going to be the baby's room. I unhooked everything and moved it into the room that is now the computer room.

Nothing was connected until Monday. I ran new cable connections and hooked the cable modem back into the router and connected the router back into the computer. I couldn't connect to the internet. The router showed a connection to the computer and the internet was up. I then connected the modem directly to the computer and the internet was working fine.

Today, I ran the same ethernet cable that I had been using for the Xbox to the router, hooked the modem to the router, and hooked the router to the computer. Nothing. Couldn't connect either one to the internet. The lights on the router show a connection to the internet and a connection to the computer and the Xbox. I checked the settings and pinged the router from the computer and got a response, but when I pinged the router to the internet, nothing.

No settings were changed on anything. The only thing I did was move it to another room. I can't think of any reason why it doesn't work. It was fine on Friday. The only thing that changed is its location.

Help?

[LZMF1]

reset the router wait like a minute, reset the router and then check to see if they connect

[Biff Hardslab]

I did that. Unplugged everything, waited like 3 minutes, plugged it all back in...nothing.

[Sinn Fein]

You probably checked this already, but make sure the cable modem is plugged into the WAN port on the router, not inadvertently one of the LAN ports. I see it all the time.

[Biff Hardslab]

Did that too. Still doesn't work. It is definetly the router. I plugged the Ethernet cable to the xbox directly into the modem, reset the modem, and it works fine. I did the same process to hook the computer back up and it works fine too.

[Teddy]

boot the cable modem up let it get fully booted then restart the router

[poppAwoody]

did u try smashing it? I find that helps for most electronics

[lilherojimmy]

This may be a dumb question, but there's an actual reset button on the back of your router. Did you hold it in for 30 seconds?

[Sinn Fein]

That will probably revery the router back to factory settings which will wipe out wireless encryption, etc.

[lilherojimmy]

That will probably revery the router back to factory settings which will wipe out wireless encryption, etc.

Did he even specify it was a wireless router in the OP, or am I reading it wrong?

[DoucheMeister]

It's dead jim, time for a new one.

[Sinn Fein]

Did he even specify it was a wireless router in the OP, or am I reading it wrong?

Even if it's not wireless, doing a hard reset will revert to factory configuration. He'll lose any custom network name, IP-address info, ISP login info, firewall configuration changes, etc...

[ih8Uboo-boo]

did you try releasing the ip address on the computer in the CMD prompt?

[WoodenPlank]

did you try releasing the ip address on the computer in the CMD prompt?

That wont be the issue since he can get online directly through the cable modem.

Id second factory resetting the router. It has fixed many an issue for me.

[poppAwoody]

it must be a linksys, I have only noticed this BS with their crap

[Biff Hardslab]

I reset the router by using the reset button. I am able to connect to the internet with the computer and the Xbox, but now the computer and the Xbox won't communicate. I had that problem before, its one of the settings, I just don't know which one.

Thanks for the help.

[oandapartycock]

I reset the router by using the reset button. I am able to connect to the internet with the computer and the Xbox, but now the computer and the Xbox won't communicate. I had that problem before, its one of the settings, I just don't know which one.

Thanks for the help.

Like Sinn said, you wiped out your router settings. You need to manually reconfigure your Xbox to for them to communicate. Here's a good place to find the settings:

http://portforward.com/english/applications/port_forwarding/XboxLive360/XboxLive360index.htm

BTW, most routers have a "backup" feature that lets you save your current settings and sometimes it works for what you described.

That being said, if you can't do that, always go to pages on your router from the admin page and print out things like APPLICATIONS AND GAMING, PORT FORWARDING, TRIGGER PORT FORWARDING and WEP settings, etc. whenever you're going to hard-reset or update the firmware on your router...