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Old 05-16-2007, 08:13 PM   #1
styckx
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Default North America Deactivations - 19,621 on 5/15/07

Just got off the phone with XM to Verifiy they canceled.

He started rambling on how it's bullshit and he totally agrees with us.

I asked him straight out: Any idea how many cancellations.

He flipped some papers around and said

"In North America Alone we had 19,621 yesterday"

He totally agreeed with me and even told me to visit PEOPLEAGAINSTCENSORSHIP.COM

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Old 05-16-2007, 08:15 PM   #2
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Hell yes.

And that's just yesterday?

Alot of people just found out today. I bet we'll see 25k or so by tomorrow.
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Old 05-16-2007, 08:15 PM   #3
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Why would he be telling you to visit websites to show support for things that are bashing the shit out of the company he works for right now?
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Old 05-16-2007, 08:16 PM   #4
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Quote:
Originally Posted by Delaen
Why would he be telling you to visit websites to show support for things that are bashing the shit out of the company he works for right now?
Cause he was American, and a fan, and you could tell he just didn't give a shit anymore
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Old 05-16-2007, 08:16 PM   #5
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Quote:
Originally Posted by Burgerlord
Hell yes.

And that's just yesterday?

Alot of people just found out today. I bet we'll see 25k or so by tomorrow.
Perhaps a little bit more than that.
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Old 05-16-2007, 08:18 PM   #6
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Quote:
Originally Posted by Delaen
Why would he be telling you to visit websites to show support for things that are bashing the shit out of the company he works for right now?
Because he's a reasonable person that gets it. It's not like he has some high level position that he can't risk losing. If he wants another call center job he can get one with another company tomorrow.
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Old 05-16-2007, 08:18 PM   #7
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[quote=styckx]

"In North America Alone we had 19,621 yesterday"

QUOTE]

We need to get this out to a news source. its that kind of number that will have the all of the media pile on ths story and make XM crack.
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Old 05-16-2007, 08:20 PM   #8
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That really doesn't seem like much to me at all...I am shocked that its that low...it's going to take a hell of a lot more than that!!!
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Old 05-16-2007, 08:22 PM   #9
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yesterday? double that today, 40,000 at least
nice, so thats roughly 30 subs for every 1 of the subs we counted
thats almost 1000 cancellations an hour
at any average wait time of 30-45 mins and 2-3 subs a person, I figure they'll be completely tied up for the next 2 days at least, a possible 80,000 subs and they havent even announced a firing yet.
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Old 05-16-2007, 08:23 PM   #10
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Quote:
Originally Posted by Devilock
That really doesn't seem like much to me at all...I am shocked that its that low...it's going to take a hell of a lot more than that!!!
Lets just say all those were single radios, paying monthly

$259,000 a month loss (rounded up to 20k) x 12 = $3,108,000

Good chunk of money
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Old 05-16-2007, 08:25 PM   #11
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Quote:
Originally Posted by Devilock
That really doesn't seem like much to me at all...I am shocked that its that low...it's going to take a hell of a lot more than that!!!
Assuming that's not all single radios, that's still well over 2 million dollars in annual income. They also know they'll take another hit when/if they officially fire them, and the fact that that's almost 20,000 unofficial XM sales people that aren't out there telling friends and family about the product anymore. The more the better, but for one day that's a good number of subs.
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Old 05-16-2007, 08:25 PM   #12
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Quote:
Originally Posted by Devilock
That really doesn't seem like much to me at all...I am shocked that its that low...it's going to take a hell of a lot more than that!!!

Don't this thats a lot do the math 20,000 subs X 12.95=$259,000 a month X 12 months= $3,108,000.

Not bad for 1 day. KEEP CANCELLING!
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Old 05-16-2007, 08:27 PM   #13
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a lot of them are family plans so you have to drop the average to about $10 since its 6.99 for families. thats still a hell of a lot
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Old 05-16-2007, 08:28 PM   #14
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Anybody have an idea how to this over to FMQB? IF they have it then the rest of the media will pick up on it.
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Old 05-16-2007, 08:30 PM   #15
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not to mention the cbs listeners who were going to get xm within the next few months. im one of those
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Old 05-16-2007, 08:30 PM   #16
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Update: I have been told that customer service reps at XM Radio are saying that over 38,000 subscriptions were canceled yesterday alone. That does not include today's cancellations. I do not know exactly how accurate that number is, so take it with a grain of salt.

However, it is 100% clear to anyone that has called XM thus far that the consumer is making a huge impact and that XM is feeling the heat. Again, keep it up...


Via CANCELXM.COM

Well, we have conflicting reports now

ATLEAST WE ARE GETTING #'s now

Can a mod change the topic to address the conflicting #'s and that we are atleast getting some statics. However you want to word it
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Old 05-16-2007, 08:32 PM   #17
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I say average the two... That is just under 30K subs.


Thats a huge one DAY hit to the pocket.
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Old 05-16-2007, 08:34 PM   #18
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I dont want to be a negative nancy but is there any validity behind this?
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Old 05-16-2007, 08:34 PM   #19
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Maybe this is why Huge was dumping stock. ok its not but he did.
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Old 05-16-2007, 08:34 PM   #20
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Quote:
Originally Posted by LastDeadMouse
Assuming that's not all single radios, that's still well over 2 million dollars in annual income. They also know they'll take another hit when/if they officially fire them, and the fact that that's almost 20,000 unofficial XM sales people that aren't out there telling friends and family about the product anymore. The more the better, but for one day that's a good number of subs.
Exactly... the people who will leave are the people who would have been most likely and CAPABLE (out of ANYONE) to recommend and promote XM services to family and friends. Makes no sense at all. They are losing the very top of their customer cream. Horrible business choices.
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Old 05-16-2007, 08:34 PM   #21
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Quote:
Originally Posted by Angelfuck
a lot of them are family plans so you have to drop the average to about $10 since its 6.99 for families. thats still a hell of a lot

that's only if you have two radios though, right?
so each person is canceling at least 12.



wait...fuck.
I think we're arguing the same point.
sorry.
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Old 05-16-2007, 08:35 PM   #22
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Quote:
Originally Posted by styckx
[i]Update: I have been told that customer service reps at XM Radio are saying that over 38,000 subscriptions were canceled yesterday alone. That does not include today's cancellations. I do not know exactly how accurate that number is, so take it with a grain of salt.
I like those numbers a bit more!
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Old 05-16-2007, 08:36 PM   #23
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I emailed cancelxm and reported what I was quoted, told her we were just taking the averages between the two.

Athough, if 19,621 was just accounts, the 38k # makes sense for multiple radios
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Old 05-16-2007, 08:37 PM   #24
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Quote:
Originally Posted by Perch1019
I dont want to be a negative nancy but is there any validity behind this?
Well if it isn't Freddie Factchecker.
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Old 05-16-2007, 08:38 PM   #25
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For anyone who thinks those numbers are low...

XM announced net subscriber gain of 285,000 during Q107 - thats roughly 95,000 net adds subscriptions per month - or 3,167 per day.

If either of those numbers are true for cancellations yesterday (either 20,000 or 40,000), that means XM would have had to add 23,167 - 43,167 NEW subscriptions yesterday to make up the difference..

Puts it in perspective...also means, 5 days of this at the low estimate (20k cancellations) and they will have cancelled more than they should net the entire month.
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