I've cracked only two phones in my life....my old HTC Rezound back in 2012 and now my Note 8. Damn thing slid out of my pocket as I leaned back in my chair and landed right on the glass. I thought I was in for a nightmare dealing with Asurion....but it was so easy. Filed a claim online and it turned out they couldn't send someone out to repair the screen for $29, so they replaced it for that price. I've only got five more payments and I really don't care to upgrade now that I've got a phone with better battery life.