WOW, I suspect that Earl must have some relatives that work for UPS in the Pennsylvania and New York area. On Weds. afternoon I sent a package with Christmas presents for Ron and Fez via UPS 2nd Air 10am delivery. They guarenteed me it would be there by 10am on Friday. On Thursday I talked to Pitz, told him it would be there by 10 am Friday. I traced it before I left for work Friday morning, and CPR showed that the package would be there before 10am. So, I listened yesterday, no comments from R&F, I figured either they are ignoring me or it never arrived. So Friday night I track the package again, ooops, CPR goofed, the package went from Denver to Louisville, Ky, then to Philly, from Philly it went to Pittsburgh, then it went back to Middleton, PA., finally arriving back in Philly Friday evening. Now it's scheduled to arrive sometime Monday morning. Just like Earl, UPS lies, UPS loses packages, and they can't deliver on promises. Oh yeah, and they can't give you a 25% discount. It cost $36.00 to send the pacakge like I did, had I sent it 3 day delivery it would have been $10.00 cheaper. So I called UPS this morning and bitched, demanding a credit adjustment for the cost of shipping. They told me to download a form, fill it out, mail it in, and I should recieve an answer in 4 to 6 weeks.