My letter to Scriptwise/CVS Caremark: I sent in my Roxicodone prescription in December for a 60 day supply. Was told they couldn't read the prescription (The same script I have been getting for many months) They asked for clarification from my doctor, which he then sent a fax. He received a confirmation fax. The order was still cancelled and the script was mailed back to me. I was told on 1/3/12 to look for the returned script in the mail. I look every day, I call every day, no script. For THREE weeks I call and nobody can give me an answer where the script is. Still no meds! I need the old script before my doctor will rewrite a new one. My doctor gives me a 5 day script to hold me over until I get the 60 day filled. It too is lost by Scriptwise. I tell them who signed for it and I was told by Scriptwise that the person who signed does not work for scriptwise. They suggested that I call the police which I did. The prescription winds up getting filled and sent to me anyway a few days later. WTF??? I continue to call every day. Nobody has answers. The people who get the mail dont know what the prescription scanners did. The scanners dont know what the pharmacy is doing. They cant tell me where the script is or who had it. Is it El Paso? Wilkes Barre? Westerville? Nobody knows who has my prescription. Suddenly the script is overnighted to me. It's now mid January. My doctor writes me a new 60 day and it is sent by overnight mail. Every time I call I have to input my ID numbers. I find out that that system doesnt work and I have to repeat everything i input into the phone. Their computers dont talk to each other so the left hand doesnt know what the right hand is doing. An absolute clusterfuck! The 5 day script that Scriptwise filled was inputed as a 30 day, so now they say they cannot fill my 60 day script that I have been waiting for since December. The black woman is arguing with me telling me I filled a 30 day script, not a 5 day "and you know that Mr. Grimes" talking to me like I am a drug seeker now. Yes I have been seeking my drugs since December!!! IT IS NOW FEBRUARY!!!! OMFG!!!!!! Never in my life have I seen so much incompetance and mis-management, especially when dealing with sick people's life or death medication. You dont stop taking Roxicodone cold turkey. I told them I was keeping a log in case I die so my lawyers know who to sue. Ever since the merger of Scriptwise with CVS these issues started. I believe there is bad blood and employees are trying to destroy the company from within. It's just too surreal. NO patient should ever have to go through what I went through. It was beyond pathetic. Even the supervisors were clueless. I was told I would get calls from supervisors, but I never did. I will never use Scriptwise again and hope others follow suit. I am absolutely disgusted with your awful company. I was under medicated for a month because of you're incompetance. May your family & friends get rectal cancer and need life saving drugs like I did, and then not get them, like I did. Kindly get cancer in your cunt you corporate bastards. Sincerest regards, Former customer. It a work in progress. I may need more curses and some more racial comments. Is it bad enough?