Missing Memory

ianbobo

Well-Known Member
It's My Birthday!
Oct 4, 2004
2,209
194
423
South of Boston
#1
My laptops mother board died. I took it to a local guy to confirm it and he did. He priced new ones and I would have been better off buying a new laptop. I found a used one cheap on e-bay and paid the guy $50.00 to install it. When I bought the laptop I put 8 GB Crucial ram into it. I decided to check to make sure he put it all back in and he didn't. I called him this am and he started to ask if it just wasn't showing up and I told him I physically checked and it's not there. He said he'd look around and it's been an hour and a half. Do you think this guy took the extra stick? Would he risk losing a potential future customer over a $20.00 part? He didn't give me the old mother board either. I should have just changed it myself. How far should I push this?
 

whiskeyguy

PR representative for Drunk Whiskeyguy.
Donator
Jan 12, 2010
36,346
21,959
398
Northern California
#2
My laptops mother board died. I took it to a local guy to confirm it and he did. He priced new ones and I would have been better off buying a new laptop. I found a used one cheap on e-bay and paid the guy $50.00 to install it. When I bought the laptop I put 8 GB Crucial ram into it. I decided to check to make sure he put it all back in and he didn't. I called him this am and he started to ask if it just wasn't showing up and I told him I physically checked and it's not there. He said he'd look around and it's been an hour and a half. Do you think this guy took the extra stick? Would he risk losing a potential future customer over a $20.00 part? He didn't give me the old mother board either. I should have just changed it myself. How far should I push this?
It probably cost him more money to deal with you than it costs you in wasted time, so fuck him, make his life hell. It's entertaining at least.
 
Apr 30, 2011
35,161
93,139
358
CLT
#3
My laptops mother board died. I took it to a local guy to confirm it and he did. He priced new ones and I would have been better off buying a new laptop. I found a used one cheap on e-bay and paid the guy $50.00 to install it. When I bought the laptop I put 8 GB Crucial ram into it. I decided to check to make sure he put it all back in and he didn't. I called him this am and he started to ask if it just wasn't showing up and I told him I physically checked and it's not there. He said he'd look around and it's been an hour and a half. Do you think this guy took the extra stick? Would he risk losing a potential future customer over a $20.00 part? He didn't give me the old mother board either. I should have just changed it myself. How far should I push this?
Seems like a simple mistake, I can relate as I run a shop that does similar repairs. However it is up to us to inventory what all is there, and should be responsible for returning it as it came in. I would make good on it if this would have happened with us. I have certainly found the number of times I would eat something like this far out way the negatives of trying to deny it.
 

tattered

Uber-Aryan
Wackbag Staff
Aug 22, 2002
23,829
8,434
838
JERZ
#4
Tell your laptop to stop drinking till it blacks out
 

ianbobo

Well-Known Member
It's My Birthday!
Oct 4, 2004
2,209
194
423
South of Boston
#5
Well, I called him again after 4 hours. He said "Oh yeah, I found your memory". He didn't call me, he didn't apologize. Fuck him, he lost any hope of more of my business.
 

JoeyDVDZ

That's MR. MOJO, Motherfucker!
Aug 20, 2004
28,850
5,599
693
#7
He was banking on you being one of those idiots who doesn't know what's in their machine. That part may only cost $20 to you, but to some know-nothing computer illiterate, that probably represented a $100 upgrade to him, not including part.

Beat the lies outta him.
 

Bobobie

Registered User
Oct 1, 2005
11,463
2,035
586
Bay City Michigan
#8
Well, I called him again after 4 hours. He said "Oh yeah, I found your memory". He didn't call me, he didn't apologize. Fuck him, he lost any hope of more of my business.
He only charged $50 for tearing apart your laptop and putting it back together and you want him to kiss your ass?
 

ianbobo

Well-Known Member
It's My Birthday!
Oct 4, 2004
2,209
194
423
South of Boston
#9
He only charged $50 for tearing apart your laptop and putting it back together and you want him to kiss your ass?
No I want him to give it back fixed. If I leave someones house and I leave a one valve pegged or a leak on an oil pump I go back fix it and apologize for the inconvenience. He never gave me the courtesy of a call back or an apology. I had to reinstall the memory and I don't know if he broke the clips or the board came like that but I had to nigrig it to get it to work. An apology mould have sufficed. And the total was $80.00 because he charged me $30.00 to diagnose what I already knew.
 

Bobobie

Registered User
Oct 1, 2005
11,463
2,035
586
Bay City Michigan
#11
No I want him to give it back fixed. If I leave someones house and I leave a one valve pegged or a leak on an oil pump I go back fix it and apologize for the inconvenience. He never gave me the courtesy of a call back or an apology. I had to reinstall the memory and I don't know if he broke the clips or the board came like that but I had to nigrig it to get it to work. An apology mould have sufficed. And the total was $80.00 because he charged me $30.00 to diagnose what I already knew.
All I'm saying is that $50 isn't worth the labor it takes to tear apart a laptop and put it back together again. Does it work now? If you ended up with a working laptop you still got off cheap paying $80.