Xbox live issues

Hate & Discontent

Yo, homie. Is that my briefcase?
Aug 22, 2005
15,789
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#1
I was just trying to redeem my 3-month XBL prepaid card so I can start playing Gears and Ace Combat online. Id put in the card number, confirm on the screen that it was a 3 month card, but when I hit redeem it would tell me to try again later. I tried restarting my X-box twice and logging out and back into XBL, still no luck. Now I have restarted my 360 a third time and it took almost 5 minutes before the dashboard came up where I could do anything. Is XBL having issues tonight, or is my 360 fucking up?

Edit: I got back to the prepaid code redemtion screen in account management, then got an error that said I had to be signed into Live to do that. Now Im logged out again. Im hoping something isnt fucked up on my xbox.

Second edit: I managed to get the code put in this time, and I got the same error as before:
"Can't retrieve information from Xbox LIVE. Please try again later. Status code: 8016aba5"
 

sobi

Registered User
Mar 29, 2005
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#2
Time to talk to "Max".
 

sobi

Registered User
Mar 29, 2005
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#4
"Max" is the very well known automated voice on the help line for the 360. Most people know him due to the red ring.
 

Hate & Discontent

Yo, homie. Is that my briefcase?
Aug 22, 2005
15,789
1,347
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#6
Holy shit, I called "Max", couldnt find an answer there so it put me through to a person. I got someone that spoke english! I was shocked as hell! Im on the phone with them right now trying to find out what the hell is going on.

Edit: Just got off the phone with Rebecca from support, turns out the problem was I didnt have my address in my account info. Updating that fixed it, and now I have XBL again! Woohoo!
 

Biff Hardslab

I have the t-shirt
Jan 15, 2007
4,553
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#7
If you are buying pre paid XBL cards, go to Target. They have 12+1 month cards for the same price as a 12 month card.
 

Hate & Discontent

Yo, homie. Is that my briefcase?
Aug 22, 2005
15,789
1,347
693
#8
If you are buying pre paid XBL cards, go to Target. They have 12+1 month cards for the same price as a 12 month card.
So do Circuit City, Gamestop, and other places. I didnt have enough spare cash for a 12 month card, so I got a 3 month card to hold me over until I can get a 13 month card.