XM Executive Escalations Department number

#1
I posted about this yesterday, and I called back today.

I have confirmation that the number I posted yesterday is a corporate number, and it is valid. You will reach someone within the corporation directly, above the savage call centers and they locate the people needed to resolve problems.

Although I didn't get a call back within 24 hours as promised, I called back, immediately reached someone, and they are telling me they will call me back within 15 minutes to get the number for LCCstreaming direct.

202 380 4393

I have spoken to two reps no, one named Jimmy, one named Ricky. Ricky confirmed the presence of a Jimmy there, although done with his shift for the day.
 
#2
Confirmed, received a call back.

If you have trouble, or want to complain, this is the number to do it through.
 

Maddog62

Dark Lord of PEST
#3
Just called.....

No one there....

Left message....
 
P

punch june bugs

Guest
#4
"Senior" Escalations Associate

You can use this one:

202-380-4335
You will get Monique, and this is a direct call no directories or ext. needed.
 

Scuba Steve

We Will Never Forget XM202. Suck My Fucking Cock
#5
I have spoken to two reps no, one named Jimmy, one named Ricky. Ricky confirmed the presence of a Jimmy there, although done with his shift for the day.

I wonder if Jimmy was out crusing for trannies in the neighborhood around the compound...:action-sm
 
D

deftoner

Guest
#6
I had to deal with her on a different matter and she helped...

Monique D. Cooke
Monique.Cooke@xmradio.com
Executive Escalations
(((XM))) Satellite Radio
60 Florida Ave
Washington DC 20002
(202) 380-4335
(202) 269-2962 - fax
 
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